Cookie and privacy policy

Generally

As a visitor to our website, you are in safe hands. Below is our data policy, which covers the information we collect to ensure the user experience on our site. Furthermore, we describe why you can navigate around our site with peace of mind without worrying about whether we misuse your digital footprints on the site.

Cookies

We use cookies on our website, which are data stored on your device (computer, mobile, tablet, etc.). This data is intended to recognize your device and increase user-friendliness while remembering settings, targeting ads, etc.

It is possible to delete your cookies and alternatively block them.
However, if you delete or block your cookies, the ads you see will not be as relevant to you. You will also be shown ads more often.

Personal information

When you access our website, your personal data is registered. Personal data is information that can be traced back to you. This may include information about your computer or mobile phone, IP number, geographical location, and your navigation on the site. This information may be used in connection with newsletters, competitions, surveys, etc.

If you consent to and enter your name, email, address, telephone number and payment information, this information may also be processed. As a rule, this information will only be relevant when making a purchase or logging in.

Purpose of storing information

This information is used to identify you as a user so that the advertisements you may see are as relevant as possible. Furthermore, the information is used to register purchases and payments, and to ensure that the services you request are delivered correctly - this can be, for example, newsletters, notifications, etc.

Safety measures

Technical and organizational measures have been taken to ensure that the information we may possess is not deleted, published, manipulated, degraded or misused in violation of the law.

MyID Age Verification

Chiliklaus.dk uses 22 Grader Aps (eID) to perform electronic age verification using MitID. The purpose of this is to ensure that customers who purchase age-restricted products are over the age limit.

Time frame for information retention

The information is stored for the period permitted by law. It is deleted when it is no longer necessary to store it. The storage period depends on the information and the background for storage - therefore it is not possible to specify the general length of the period.

Disclosure of information to third parties

The information that is known is passed on to a number of third parties. These third parties process the information on our behalf and are not allowed to use it for their own purposes. As previously mentioned, personal information such as name, email, address, etc. will only be passed on if consent has been given.
Our data processors consist exclusively of companies in the EU or in countries that have requirements for adequate protection of your information.

Access to information and complaints

You always have the right to be informed about the exact personal data we process about you. In addition, you can at any time refuse to have the information used. Furthermore, you can revoke your consent to information about you being processed. If information that may be processed is incorrect, you have the right to have it deleted or corrected. This can be done by contacting us at: shop@chiliklaus.dk

If you feel that our processing of your personal data is incorrect and you wish to complain, you can contact the Danish Data Protection Authority .